ENERGY SERVICES

Energy Services
1410 South Jefferson Davis Pkwy.
New Oreans, LA 70125
(504) 324-8609 Appointment Line
(504) 872-0334    

LOW-INCOME HOME ENERGY ASSISTANCE PROGRAM (LIHEAP Regular) has been suspended because all government funds  have been EXHAUSTED.  We will resume services as soon as we receive a new allocation from the State of Louisiana.

The Energy Services Program assists participating households in New Orleans to maintain affordable, continuous, and safe home energy, while lowering their energy burdens. The Energy Services Program helps pay home utility cost. Households with the highest energy cost receive the greatest benefit. Both, homeowners and renters may qualify.
LOW-INCOME HOME ENERGY ASSISTANCE PROGRAM (LIHEAP)
LIHEAP is the energy assistance program that provides eligible low-income households with help paying their utility bills. Benefits are based on several conditions including, total household income, the number of people living in the home, the cost of the utility bill, and whether the applicant receives a utility allowance. Currently eligible applicants in Louisiana may receive up to three (3) separate benefits per year depending on each applicant’s circumstances. Applications are accepted on a first come, first served basis with special attention given to households with members over 60 years of age, household members with disabilities and households with children age five and under.
HOW TO OBTAIN SERVICE
Crisis Service – LIHEAPIf you have a disconnect notice from Entergy, you may qualify for Crisis Service. This service is available only once ever twelve (12) months.  Please note that Crisis Assistance is on Mondays and Thursdays at 8:00 a.m. 4518 Thalia Street- Door C. 
Non- Crisis Service – LIHEAP

If you do not have a disconnect notice, you may still qualify for assistance. This service is limited to once every six (6) months.  You must obtain an appointment for this service by calling 504-324-8609.
Income Limits
Household
Members
1
2
3
4
5
6
7
8
9
Monthly
Income
$1,708
$2,234
$2,759
$3,285
$3,811
$4,336
$4,335
$4,533
$4,632
Documentation needed to Determine Eligibility:
1. Picture I.D.
2. Social Security or legal proof (All members of the household)
3. Proof of Residence
     a. Non- Public Housing: Deeds, Homestead Exemption, Lease, or Rent Reciepts
     b. Public Housing & Section 8: Resident Worksheet (Full 2 pages from HANO office)
4. Proof of Income ALL INCOME MUST BE REPORTED. *If you have no income, please provide a contribution letter with picture ID of person contributing (The contributor cannot be a LIHEAP recipient) **
     a. Last four Consecutive Check Stubs, Private Pension, or Unemployment
     b. Benefits Award Letters 2013 (Social Security/ Veterans Pension),
     c. Self-Employed ~Prior Tax Years Return
5. Food Stamp Print Out (Issuance must be within 30 days)
6. Energy Bill Print Out
7. Any household member 18 or older must be present unless on food stamp print out
ENERGY CONSERVATION AND WEATHERIZATION WORKSHOPS
TCA provides “How to Energy Conservation Clinics and “How to Weatherization Conservation Clinics” and other multimedia resources weekly to low income households to assist in lowering the family’s energy consumption.