ENERGY SERVICES

The Energy Services Program assists participating households in New Orleans to maintain affordable, continuous, and safe home energy, while lowering their energy burdens. The Energy Services Program helps pay home utility cost. Households with the highest energy cost receive the greatest benefit. Both, homeowners and renters may qualify.

LOW-INCOME HOME ENERGY ASSISTANCE PROGRAM (LIHEAP)
LIHEAP is the energy assistance program that provides eligible low-income households with help paying their utility bills. Benefits are based on several conditions including, total household income, the number of people living in the home, the cost of the utility bill, and whether the applicant receives a utility allowance. Currently eligible applicants in Louisiana may receive up to three (3) separate benefits per year depending on each applicant’s circumstances. Applications are accepted on a first come, first served basis with special attention given to households with members over 60 years of age, household members with disabilities and households with children age five and under.

HOW TO OBTAIN SERVICE
Crisis Service – LIHEAPIf you have a disconnect notice from Entergy, you may qualify for Crisis Service. This service is available only once ever twelve (12) months.  Please note that we are limited to the first thirty (30) applicants per day. It is advised that you come as early as possible because some days we reach our limit by 9:30AM. You must have a disconnect notice for this walk up service.
Non- Crisis Service – LIHEAP
If you do not have a disconnect notice, you may still qualify for assistance. This service is limited to once every six (6) months.  You must obtain an appointment for this service by calling 504-324-8609.

Income Limits

Documentation needed to Determine Eligibility:

•  Picture I.D.
• Social Security or legal proof (All members of the household)
• Proof of Residence HANO S8 Resident Worksheet/Deeds/Homestead Exemption/Lease
• Proof of Income **If you have no income please provide a contribution letter with picture ID of person contributing **
  •    Last four Consecutive Check Stubs/Private Pension/Unemployment
  •     Benefits Award Letters 2012 (Social Security, Veterans Pension),
  •     Self-Employed ~Prior Tax Years Return
  •     ALL INCOME MUST BE REPORTED
• Energy Bill/Print Out/Disconnect Notice (Crisis only)
• Food Stamp Print Out (Issuance must be within 30 days) Any household member 18 or older must be present unless on food stamp print out 

ENERGY CONSERVATION AND WEATHERIZATION WORKSHOPS
TCA provides “How to Energy Conservation Clinics and “How to Weatherization Conservation Clinics” and other multimedia resources weekly to low income households to assist in lowering the family’s energy consumption.