Carolyn G. Ford, Director
1420 S. Jefferson Davis Parkway
New Orleans, LA 70125
Community Services is responsible for continuing to wage the direct war on poverty by developing and implementing programs that address the most serious needs of low-income residents. Community Services coordinate TCA’s Total Access by providing services to residents that help them improve their lives and enhance social life within the community.
TCA provides a variety of information and referral services to low-income families through multiple means of interaction including social media. The assistance includes community meetings, citywide and neighborhood canvasing. Community health forums and fairs will be provided to communicate information on health care services, imminent health crisis and other health related information.
TCA provides emergency assistance to low income resident who find themselves in a crisis situation that requires immediate intervention and support.
COMMODITY DISTRIBUTION PROGRAM
Commodity Distribution Program which supplements the food needs of low and moderate-income households in Orleans Parish. This program assists people by promoting smarter shopping, wiser menu preparations, and greater nutritional awareness.
In partnership with Unity for the Homeless, TCA provides assistance to customers for 1st month rent and deposit, utility payment and furniture. Interventions may be provided customers who may require assistance to overcome barriers, such as poor tenant history, credit history and discrimination based on ethnicity, gender, family make-up and income source.
EMPLOYMENT and WORKFORCE DEVELOPMENT SERVICES
The Agency will provide an individual seeking employment with Job Counseling services, Life Skills, Case Management, and Job Search. The TCA Employment activities are coordinated with Job I to provide the participant with options of coordinated employment services. Job seekers must be eligible and live within Orleans parish. Individuals seeking employment and are successful with employment is followed up for 18 months. The Agency provides Case Management services and assist individuals with obtaining support services. TCA’s Workforce Development Center is linked with area schools, employers and organization to provide services, which are designed to make job development attempts more successful.
JOB COUSELING & JOB READINESS SERVICES
TCA provides individuals seeking employment with job counseling services which includes career assessment, employment counseling and service referrals. Also, the agency provides individuals seeking employment with pre-employment skills training through workshops and case management.
YOUTH WORK EXPERIENCE
The TCA Youth Work Experience Program provides job placement services to low-income and disadvantaged full-time students between the ages 16 and 21. The program operates in two cycles, Fall and Summer
ADULT BASIC EDUCATION
TCA provides Adult Basic Education and General Equivalency Diploma instruction to individuals seeking to increase their educational levels or reduce or eliminate illiteracy to increase their employability.
TCA provides basic computer literacy and advance MS Office systems instructions to individual seeking to increase their educational levels or reduce or eliminate illiteracy to increase their employability as a component of their self-sufficiency plan.
Youth Development focuses on the critical needs of at-risk and economically disadvantaged teens, providing them with opportunities to earn, learn, and achieve success in school and in life.
TCA provides skills enhancement and career exploration to youth between the ages of 12 – 15. Select participants are also enrolled in media and design classes which impart graphic design knowledge and skills.
The TCA’s Transportation Program provides transportation services for the elderly and/or handicapped in areas where there is a gap in special transportation services. The program gives people access to shopping, medical appointments, education, training and recreation in the community. The program is a scheduled service and not a demand service.
The Water Service Assistance Program provides assistance with Sewerage & Water Board bills to elderly and disabled persons who are unable to pay the bill due to emergency circumstances.
TCA Financial Futures is part of an eight-point poverty reduction strategy that designed to encourage savings and improve personal financial planning to help low-income individuals build productive assets and self-sufficiency. Specifically the program assists customers with exploring the wealth of services available to help them move to more permanent self-sufficiency and acquire assets many previously believe as unattainable. Within Financial Futures three programs are offered:
INDIVIDUAL DEVELOPMENT ACCOUNTS
The Total Community Action Individual Development Account (TCA-IDA) program is administered by the TCA in partnership with the Total Community Action Federal Credit Union (TCAFCU). The program is designed to encourage savings and improve personal financial planning to help low-income individuals build productive assets and self-sufficiency.
HOUSEHOLD FINANCIAL COUNSELING
Families are educated on budgeting and income management skills through workshops and individual counseling
TAX ASSISTANCE CENTER
Total Community Action Tax Assistance & Education Center is organized to educate the community about benefit of the EITC, particular low-income workers and businesses. Also the Center provides free income tax filing through the Internal Revenue Services – Volunteer Income Tax Assistance program. TCA operates 9 free tax preparation sites citywide.