Energy Assistance
The primary goal of the Low Income Home Energy Assistance Program (LIHEAP) is to assist eligible households by providing a direct payment to their active energy accounts. This assistance is designed to help increase their energy self-sufficiency and reduce their vulnerability to fluctuating energy costs. The applicant must meet the LIHEAP guidelines.
If eligible, households can be certified every six months. Energy payments are based on family size, energy
usage and income at the time of certification. Special emphasis is given to households with elderly (age 60 and above), the disabled and children age 5 and under.
A household can also receive "crisis assistance" in situations that effect health and/or safety. The LIHEAP program also wants to conserve energy and reduce energy costs through weatherization of dwelling units.
The program operates Monday through Friday from 8:30 a.m. until 3:30 p.m. For further information, please call 504-324-8609
TCA ANNOUNCES SCHEDULING FOR LIHEAP ENERGY APPOINTMENTS
The Low Income Home Energy Assistance Program (LIHEAP), administered by Total Community Action, Inc., (TCA), will accept telephone calls starting November 30, 2009, to schedule appointments for Orleans Parish residents only. Appointments for LIHEAP "energy assistance" can be made at the following telephone number: 324-8609. Below are the income eligibility guidelines for the LIHEAP program:
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| For a family unit with more than 8 members, add $91.00 for each additional member. | |||||||||||||||||||||
Proof of income eligibility applies to all LIHEAP programs. Proof of total gross family income must be provided. The following types of current documentation must be used: SSI award letter, Social Security award letter, Veterans/VA survivor's benefit letter, last four (4) consecutive check stubs, alimony payments, unemployment benefits, worker's compensation, retirement and pension benefits, and a food stamp printout (if applicable) dated within 30 days of the appointment date will prove income.
Residents who qualify for "Crisis Energy Assistance" must meet LIHEAP eligibility guidelines and in addition must have a documented disconnect notice from ENTERGY. Customers must have an active account with ENTERGY; social security cards are needed for all members of the family, income verification, picture identification and proof of residency is also needed. Section 8 recipients must bring their three page lease, which reflects the utility allowance.
Those families with elderly persons (age 62 or over), disabled persons or children age 5 and under are considered priority groups and will be given additional funds along with regular LIHEAP energy assistance.
Telephone appointments for "energy assistance": 324-8609